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The Heart of the Matter

The Heart of the Matter is a free newsletter for motivated professionals who want to create meaningful change in the modern workplace. Delivered to your inbox twice a month, this newsletter is designed to help you lead with greater clarity, confidence, and authenticity.

You're qualified. You're smart. So why aren't they calling back?

She satisfied every criterion in the job description. Ten years managing cross-functional teams. An MBA from a top program. Strong technical skills. A referral from someone on the hiring committee. After her final interview, the feedback was diplomatic but unhelpful: "We decided to go with someone who brings a different perspective." "Ginny, I'm doing something wrong, but I can't figure out what," she emailed me late that night. She'd applied to nearly 150 jobs over six months, customizing...

The Heart of the Matter: May Roundup

Resource Roundup: Your monthly mix of fuel for action and food for thought. “If you define the problem correctly, you almost have the solution.” Steve Jobs The most profound leadership lessons come long before you encounter any formal training. Your earliest influences—parents, mentors, caretakers—demonstrate responses to difficulties that shape your leadership instincts, whether you consciously internalize them or not. In my last newsletter, I introduced you to my earliest leadership model:...

Root causes revealed: Why your team’s issues keep resurfacing

When fixing the team doesn’t fix the problem You’ve overcome each obstacle in turn: updated your tools, adjusted roles, redefined your expectations, even brought in new talent. Yet, no matter how many changes you implement, something’s still not working. Instead, the energy’s flat. Deadlines lapse. The team isn’t jiving. Despite putting the expected managerial approaches to use, you’re not achieving lasting results. I’d like to suggest that your focus has been in the wrong place. After all,...

The Heart of the Matter: April Roundup

Resource Roundup: Your monthly mix of fuel for action and food for thought. “Stop crowdsourcing your decisions; some things only you can judge without others’ input.” Ginny Clarke | To a lot of people, all the time A friend called me last week, completely twisted up about whether to leave her VP role at a major bank to join an early-stage fintech company. The new job would mean a pay cut, but would include equity and a sense of purpose, something she admitted had been missing for years. “I...

When are you enough? Addressing insecurity in the workplace

There’s a reaction I’ve come to expect when I’m speaking to executives. I’ll share this statistic, “In 2016, a Gallup poll found that only 18% of managers demonstrated a high level of talent for managing others, meaning a significant 82% of managers were not very good at leading people.” It’s like the air gets sucked out of the room. Seriously; people go quiet. You can see them start mentally auditing the leaders they’ve been comparing themselves to, only now, those people seem a little less...

The Heart of the Matter: March Roundup

Resource Roundup: Your monthly mix of fuel for action and food for thought. "The world exists as you perceive it. It is not what you see, it is how you see it. It is not what you hear, but how you hear it. It is not what you feel, but how you feel it." Rumi Could the way you see your workplace matter just as much as what’s actually happening there? How two leaders interpret the same challenges can create completely different environments; one where employees maintain morale during moments of...

Stop worrying and start leading: A guide to confidence in uncertainty

My newsletter for motivated professionals who want to create meaningful change in the modern workplace — designed to help you lead with greater clarity, confidence, and authenticity. I once worked with a brilliant strategist, let's call him Jacob. He'd risen quickly through management ranks and, by broad consensus, was destined for the executive suite. But Jacob developed a habit that ultimately burnt him out: planning obsessively for every possible outcome before making decisions. He'd...

The Heart of The Matter: February Roundup

Ginny Clarke February 2025 The Heart of The Matter Resource Roundup: Your monthly mix of fuel for action and food for thought. "Hope and fear cannot occupy the same space. Invite one to stay." Maya Angelou I rarely come across leadership metrics that feel alive, but Gallup's latest report delivered. Last week, they released a sweeping global study that asked respondents to describe how their most influential leaders affect them. More than half cited hope as the defining quality that set these...

How do you lead during times of uncertainty?

Ginny Clarke February 2025 The Heart of The Matter My newsletter for motivated professionals who want to create meaningful change in the modern workplace — designed to help you lead with greater clarity, confidence, and authenticity. If it feels like the ground is constantly shifting beneath you, you’re not alone. These days, you’re not just managing a business, you’re navigating relentless waves of disruption that keep reshaping the demands of leadership. Headlines announce new crises by the...

The Heart of The Matter: January Roundup

Ginny Clarke January 2025 The Heart of The Matter Resource Roundup: Your monthly mix of fuel for action and food for thought. "What is the most innate in all of us is that ability to be able to put ourselves in other people's shoes and see the world the way they see it. That's empathy. That's at the heart of design thinking. When we say innovation is all about meeting unmet, unarticulated needs of the marketplace, it's ultimately the unmet and articulated needs of people, and organizations...

The Heart of the Matter is a free newsletter for motivated professionals who want to create meaningful change in the modern workplace. Delivered to your inbox twice a month, this newsletter is designed to help you lead with greater clarity, confidence, and authenticity.